Shipping & delivery

Yes! Every Aepril order comes with a track & trace code. Once your order has been processed, you’ll automatically receive an email so you can follow your package every step of the way.

Yes! We currently ship throughout Europe and to the UK. All EU-based customers can enjoy smooth, worry-free delivery with no additional customs charges or import fees.

At the moment, we don’t ship outside of Europe, but if you’d really like to place an international order outside Europe, feel free to reach out to us at support@aepril.com, and we’ll see what we can do for you.

If you place your order before 5:00 PM, we’ll make sure it’s processed the very same day and handed over to our shipping partners. From there, the delivery time depends on the carrier and your location.

Delivery times vary per country and carrier. You can find a full overview in our shipping schedule at our shipping & delivery page

We always share the most accurate information from our shipping partners. In 99% of cases the timing is spot on. Still, during busy seasons, holidays or unexpected delays, your order may take a bit longer to arrive.

Aepril partners only with trusted carriers. In the Netherlands, we ship with PostNL and DHL. At checkout, you’ll often be able to choose the carrier you prefer for your delivery in your country.

Absolutely. Just enter your business address at checkout and we’ll make sure your order is delivered safely and on time.

No, Aepril is an online-only brand — we don’t have a physical store or pick-up point. Your jewelry will always be shipped directly and securely to the address you provide.

Once your order has been processed and shipped, it’s no longer possible to change the delivery address. Please double-check your details before completing your order.

For all Aepril orders within Europe, no customs duties or import taxes apply. For orders outside Europe, local regulations may require additional fees.

Would you like to return an item? Simply reach out to our team via support@aepril.com.
The Aepril team will guide you through the process step by step.

More details about our return policy and conditions can be found on our dedicated Returns page.